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FAQs | Sam’s Gutters

Frequently Asked Questions about gutter maintenance

Below are some of the most frequently asked qestions. Just click on the little “+” (cross) to show the answers. Alternatively simply phone us right now to ask any questions or to book our service.

I am not able to access my roof so how can I be sure my gutters have really been cleaned or repaired?

At your request before and after pictures of the gutters or roof will be taken when they are being cleaned or repaired, these pictures will then be provided to you for your review.

Can you carry our guttering and roofing work on properties which have 3 floors?

Yes. Technicians public liability cover allows them to work on height of up to 15 meters. Gutter and roof cleaning or repairs on any property can be carried out subject to the appropriate access equipment to ensure the work is carried out safely and effectively.

My gardener/handyman has quoted me a lower price than you to clean my gutters, why should I hire you?

Cost isn’t the only factor when it comes to cleaning your gutters. The technicians we use all have public liability insurance that relates to working at dangerous heights and  are experienced and qualified to carry out guttering works, a non professional is unlikely to provide an effective or long lasting service.

How long will it take to clean my gutters?

Once the technician who your job is booked for arrives at your property he can assess the work and discuss with you the likely time needed to carry out the work. This includes considering the size of your gutters and how full they are.

The quoted price, at the time of the booking, remains the same, even if the work takes longer to complete than first anticipated

Are you insured?

Yes. Any contractor we send to you to carry out the work have a current public liability insurance which covers them working at heights of up to 15 metres. To view insurance certification, please click here.

I live in a terraced house and know for a fact that my neighbours have not had their gutters cleaned; do you still recommend that I have my gutters cleaned?

Yes. It is always important to maintain your gutters, as without regular maintenance your part of the guttering system can become blocked which may cause water flow onto the property, this water flow is possible to result in a serious damage to both your property and your neighbours. Your down pipes will also be cleared which might directly affect your house.

Do I need to be at the property when you come to clean or repair my gutters?

Ideally, yes.

What payment methods do you accept?

Cash on completion is good but a bank transfer will also be fine. The bank details of the contractor will be on his invoice.

Ready to get your gutter services quote? Call 0800 0789 151

  • A gutters cleaner
  • a cleaned gutter
  • Fascias and Soffits